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Terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Jasper and Troy's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Jasper and Troy' or 'us' or 'we' refers to the owner of the website whose location is Flat 6, 158 Church Road, LONDON SE19 2NT The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Purchasing from Jasper and Troy
To be eligible to purchase products on this website and lawfully enter into and form contracts on this website under English law you must provide your real name, phone number, e-mail address, payment details and other requested information; be over 18 years of age; note that PO box numbers, hotels and accommodation addresses are not acceptable; possess a valid credit or debit card issued by a bank acceptable to our payment system (PayPal).

By making an offer to buy a product, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to, your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. You also authorise us to transmit your email address to the Royal Mail in order to make use of the Royal Mail's fast drop service.

All orders are subject to acceptance and product availability and prices listed on jasperandtroy.com are correct at the time of entering the information. However, we reserve the right to change prices of any product at any time. Order acceptance and the completion of the contract between you and Jasper and Troy will take place on the despatch of the products ordered by you, unless we have notified you that we do not accept your order or you have cancelled it. Non-acceptance of an order may be a result of one of the following; The product you ordered being unavailable from stock, our inability to obtain authorisation for you. If there are any problems with your order, we will contact you. We reserve the right to reject any offer to purchase by you at any time.

Cancelling your order
You are entitled to cancel your order no later than ten (10) working days of receiving the goods. If you wish to cancel your order before it is despatched, please email us at info@jasperandtroy.com. If your order has already been processed and sent out, you will need to follow the procedure laid out in our delivery and returns policy.

Data protection
Having received more offers for dodgy diets or body enhancements than we care to count, we take data protection very seriously. We will never pass your order or address details on to a third party but we may send you information on any updates and special offers at Jasper and Troy. All email correspondence of this kind includes an unsubscribe link. Alternatively, you can email us at info@jasperandtroy.com and request that your email is removed from our database. You can read more in our security and privacy policy.

Copyright notice

This website and its content is copyright of Jasper and Troy: © Jasper and Troy 2011. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Copyright of images: Permission to publish the Little Grey Rabbit images on the site has been obtained from the Society of Authors, on behalf of the Alison Uttley and Margaret Tempest estates. Frederick Warne & Co. is the owner of all rights, copyrights and trademarks in the Beatrix Potter character names and illustrations.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Jasper and Troy and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Jasper and Troy. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Jasper and Troy takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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